Frequently Asked Questions
Click on a category below to view the FAQs.
Have a question that we didn’t answer?
Let us know. Click here to get in touch with us and we’ll do our best to answer you question.
Can I have Isaly’s products shipped to me?
Penn Mac in the Strip sells and ships Isaly’s Chipped Ham and Original BBQ sauce. http://www.pennmac.com/items/3975
McGinnis Sisters Specialty Food Stores also sells and ships Isaly’s chipped ham and BBQ sauce. McGinnis Sisters phone number is (412-882-6400).
If you just want sauce, you can order it online here:
Where can I find Isaly’s products?
Please check out our Where to Buy page.
Can you freeze Isaly’s Chipped Chopped Ham?
Yes. However, while this will not affect the taste, it will affect the texture. We recommend using previously frozen ham in dishes that are heated, i.e. Chipped Ham Barbecues. All food should be kept refrigerated while defrosting.
How long can you keep Isaly’s Barbecue Sauce in the refrigerator after opening?
We recommend using properly refrigerated sauce within three weeks of opening.
What does the “use by” or “sell by” date on Isaly’s Barbecue Sauce jars mean?
It means that the sauce is safe to eat until this date as long as the jar is unopened. No matter what the stated date, the sauce, once opened, is safe to eat only up to 21 days and only under proper refrigeration.
What’s the best way to store fresh chipped ham?
For best results, keep the ham wrapped in a sealed container in the meat drawer of your refrigerator. If you do not have a meat drawer, store container on the lowest shelf, where food stays coldest.
How long can I store chipped ham?
Up to seven days. Keep the ham wrapped in a sealed container in the coldest part of your refrigerator.
Is it safe to eat leftover food that has been left on the counter to cool?
No. If food is left out in temperatures between 40° F and 140° F, for more than two hours, discard it. Never taste food to see if it is spoiled. Even if it looks and smells good, it may be spoiled. “If in doubt, throw it out!”
Is Chipped Ham safe to eat if I’ve stored it in the refrigerator past the “use by” date but haven’t opened the package?
No. It’s safe to eat only until that date.
I’m making Isaly’s Chipped Chopped Ham Barbecue Sandwiches for a large number of people. How do I determine how much Chipped Ham and Barbecue Sauce to buy?
Mixing 1 1/3 pound of Isaly’s Chipped Ham with 1 16 oz. jar of Isaly’s Original or Spicy flavor BBQ sauce will make 5-6 sandwiches.
Do Isaly’s products contain gluten?
All Isaly’s products are gluten free.
What are nitrites?
Nitrites are USDA/FDA regulated and approved curing agents. Nitrites help protect consumers from one of the deadliest food borne diseases, botulism. Research is being performed to support initial findings that nitrites also help improve blood flow and blood pressure.
Do Isaly’s products contain MSG? What is MSG?
Isaly’s products contain no MSG because they are naturally rich in flavor. Monosodium Glutamate (MSG), to which some people are allergic, is used to enhance food flavor.
Are Isaly’s products Kosher?
Isaly’s products are not Kosher certified.
Where does Isaly’s make its headquarters?
Isaly’s is headquartered in Evans City, PA.
Can you give me information about Isaly’s for a school project?
Start with our History webpage for historical highlights, and click on Contact Us if you need more information. Another excellent source of information is the Brian Butko book Klondikes, Chipped Ham & Skyscraper Cones. The Story of Isaly’s, on sale at Pittsburgh’s Senator John Heinz History Center and in select book store chains.
Does Isaly’s have a corporate contributions or community involvement program?
Please download the following documents for review and submission to Isaly’s for your community event.
Will Isaly’s make a financial or product donation to my organization?
Get complete information on our Donation Request page.
For help, click on Contact Us, and we’ll get right back to you.